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HOW OFTEN SHOULD YOU MACHINE WASH YOUR WASH CLOTH?
We recommend machine washing your wash cloth once a week or when you feel is needed. The Guide Me Wash Cloth and Drawstring Bag can go in the washing machine on a setting of 40/60 degrees and need to air dry.
HOW LONG DOES ONE WASH CLOTH LAST?
One wash cloth can last anywhere from 4 to 6 months depending on your usage and care. Once you find your wash cloth to be worn and not as soft as it was, that is when we recommend making the switch.
WHAT IS THE DIFFERENCE BETWEEN THE SMALL AND LARGE SIZING?
There is no difference other than one being slightly bigger than the other. We recommend the smaller sized wash cloths for travel and smaller face shapes but also, it is totally your own preference.This is why we create the duo packs so you can get a taste of either size to see which best suits your needs.
MY DRAWSTRING BAG IS MOULDY, WHAT DO I DO?
This may be caused from condensation in your bathroom and it not being able to air dry. If this happens we recommend machine washing the drawstring bag and hanging it in an air flowed space, e.g the outside door handle of your bathroom or bedroom and once fully dry you can hang it back in your bathroom with your wash cloth inside.
WHAT SOAP DO YOU USE TO CLEAN YOUR WASH CLOTH?
Any soap can be used to clean your wash cloth. We recommend after each use to go in with a mild soap to get rid of any makeup etc you had taken off. A soap we suggest is the Thank You soap which is a natural soap which will leave no nasties. Always make sure to rinse out all residue before hanging in your drawstring bag.
ARE ALL THE COLOURS MADE OF THE SAME MATERIAL?
Yes! Apart from The Guide Me Exfoliant, all of The Guide Me Wash Cloths are made of the same advanced microfiber technology even if you decide to chose Charcoal, Mocha or Snow.
HOW LONG WILL IT TAKE TO SEE RESULTS?
You can start seeing results from as little as a week or upto a month. Results vary depending on each individual, however we expect you to start seeing results within 30 days.
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Checkout out this video of FAQs
Watch Capre answer all of the frequently asked questions by our customers. If you have any more questions that you want answering please get in touch so we can help you as much as possible.